Privacy Policy

1. Who we are

OmG Retail iQ delivers retail stores: general contracting, furniture and fitout production, signage and visual merchandising, LED screens, CX technologies and exhibitions. We are part of OmG One Group Network (formerly OMG Mediacom Group), with our corporate office in Bengaluru, Karnataka, India.

For privacy questions, contact our Privacy Officer at privacy@OmGOne.in.

2. What information we collect

2.1 Information you give us

• Name, email address, phone number, company or brand and city when you send an enquiry
• Project details you choose to share: service, project type, approximate size, timeline and your message
• Your resume, LinkedIn or portfolio link, experience, role area and message when you apply for a job, and any inclusion-hiring or accommodation information you choose to share
• Correspondence by email, WhatsApp, phone or in person

2.2 Information collected automatically

• Standard technical data that web servers record, such as IP address, browser type, device and the time of the request, kept in server logs for security and troubleshooting
• A timestamp and a hidden anti-spam field on our forms, used only to filter automated submissions

If you accept analytics cookies, Google Analytics (via Google Tag Manager) also records how you use the site, such as pages viewed and actions taken. We do not use advertising or remarketing pixels.

2.3 Information from third parties

• Publicly available professional information, for example from LinkedIn, when you share a profile link with us
• Referrals from existing clients, partners or employees

3. Enquiry and resume forms

Enquiry form. What you submit on the Let's Talk page is sent to our business team at hello@OmGOne.in so we can respond, prepare an estimate and manage the project if you go ahead.

Careers form. Your application and uploaded resume (PDF, DOC or DOCX, up to 5 MB) are sent to our recruitment team at career@OmGOne.in. They are seen only by the people involved in hiring. Inclusion-hiring information is optional and used only to support your application and arrange any accommodation you ask for.

Both forms ask for your consent before submitting. You can withdraw it at any time by writing to privacy@OmGOne.in.

4. WhatsApp

Our "WhatsApp us" buttons open WhatsApp with a message pre-filled from the choices you make (service, brand and city). Nothing is sent until you press send in WhatsApp. Messages you send reach our team on +91 73493 50300. WhatsApp is operated by WhatsApp LLC / Meta under its own terms and privacy policy.

5. How we use your information

• To respond to enquiries and deliver the services you request
• To evaluate job applications and contact shortlisted candidates
• To send relevant updates about our services, only with your consent
• To meet legal, regulatory, tax and contractual obligations
• To invoice clients and manage business relationships
• To protect the security and integrity of our website and systems

6. Legal basis for processing

• Consent, where you have agreed, such as when you submit a form
• Contract, where processing is needed to deliver a service you engage us for
• Legitimate uses permitted by law, such as responding to a request you started
• Legal obligation, where required by Indian law, tax rules or a court order

7. How we share your information

We do not sell, rent or trade your personal data. We may share it with:

• Service providers, such as website hosting and email delivery, under confidentiality obligations
• Professional advisers, such as lawyers, accountants and auditors, bound by confidentiality
• OmG One Group Network companies, only where needed to deliver the services you asked for
• Regulatory or law enforcement authorities, where required by applicable Indian law or a valid legal order

8. Data retention

• Client and business records: 7 years from the end of the relationship
• Enquiries that do not become projects: kept only as long as needed to respond and follow up, then deleted
• Unsuccessful job applications: 12 months, then securely deleted
• Website analytics data (only if you accept analytics cookies): up to 26 months, on a rolling basis
• Marketing consent records: for the duration of consent plus 3 years

9. Data security

We use reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction, including encrypted (HTTPS) connections and access controls. If you believe your interaction with us has been compromised, write to privacy@OmGOne.in immediately.

10. Your rights

Subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may:

• Access a summary of the personal data we hold about you
• Correct inaccurate or incomplete data
• Ask us to erase data we are not required to keep
• Withdraw consent at any time
• Nominate another person to exercise your rights in the event of death or incapacity
• Raise a grievance with us, and with the Data Protection Board of India

To exercise any of these rights, write to privacy@OmGOne.in. We will respond within 30 days.

11. Cookies and analytics

This website uses Google Analytics, through Google Tag Manager, only if you accept analytics cookies on our cookie banner. It uses the same Google Analytics account as our group website, OmGOne.in, and the data is processed by Google under its own terms. We do not use advertising cookies. See our Cookies Policy for details, or change your choice with Cookie settings.

12. Third-party links

Our website links to other websites and services, such as WhatsApp, LinkedIn and OmGOne.in. We are not responsible for their privacy practices; please read their policies.

13. Children's privacy

Our website and services are not directed at anyone under 18. We do not knowingly collect personal data from minors, and will delete it promptly if we learn we have.

14. Changes to this policy

We may update this policy from time to time. Material changes will be shown by the "Last updated" date at the top of this page.

15. Contact us