CX Technologies

Customer Experience (CX) Technology

Fixtures, touchpoints and store operations, connected. Shorter queues, easier decisions, clearer insight.

Built in, not bolted on

Technology inside the furniture.

We make the fixtures and build the store on site, so screens, sensors and cabling are planned from the first drawing.

In our workshopOn your floor

Drag to compare.

Connected touchpoints

01Interactive product kiosksDiscovery and assisted selling.

02Smart mirrors & AR try-onSpace planned around the interaction.

03Lift & learn displaysPick it up. The screen responds.

04QR & NFC journeysInfo, care guides, extended ranges.

05Queue & assisted checkoutKeeps customers moving.

06Footfall & journey analyticsEntry, dwell, movement. Privacy-aware.

07Digital shelf labelsClear prices, linked to store systems.

08Feedback & loyaltyFeedback and brand connection.

Start small.
Prove it. Scale.

How it works

Test touchpoints in a pilot store before rollout.

Questions

Can CX technology work with our existing POS and systems?

Integration is scoped during design and depends on your platforms.

Is footfall analytics privacy-safe?

Configured for aggregate insight, in line with applicable law.

Can this be combined with LED and fitout?

Yes. It works best planned with GC, fixtures, LED and signage, under one contract, and installed by our site teams.